Buyer GuideFAQAbout UsContact UsReviewsWarrantyBulk Order EnquiriesStore Locator
Shopping Cart now in your cart 0 items
Categories
Security

ABOUT TRUST ONLINE

Bestsellers
Buy Lock Jaw Barbell Collars

Warranty

At Worldfitness we always strive to maintain the highest product quality.



--------------------------------------------------------------------------------------------------------------------------------

General Warranty Outline:

For further details, please refer to our terms and conditions.


General Warranty Guideline:
  • Benches & Strength Equipment
  • 12 Months warranty on frame, 30 days upholstery and 3 months on attachments (return to base)

  • Cable & Pulley
  • 6 months Manufacturer's warranty

  • Bearing and bearing's Housing
  • 6 months Manufacturer's warranty

  • Barbells
  • 12 months warranty (return to base). Wear and tear is not covered under warranties.

  • Dumbbells
  • 12 months warranty (return to base). Wear and tear is not covered under warranties. this include Commercial Rubber Dumbbells , Hex dumbbells ,Chrome Dumbbells and Vinyl dumbbells

  • Weights
  • 12 months warranty (return to base). Wear and tear on rubber coating is not covered under warranty

  • Cable Attachments
  • 3years warranties.

  • Kettlebells
  • 12 months warranty. Scratches, wear and tear is not covered under warranty.

  • Medicine Balls
  • Wear and tear due to slam or hard/rough surface is not covered under warranty.

    • 12 months warranty. (Medicine Balls Pro)
    • 12 months warranty. (Ezy Grip Medicine Ball)
    • 12 months warranty. (Toning Balls)
    • 3 months warranty. (Slam balls)
    • 6 months warranty. (Wall Medicine Balls)
    • 3 months warranty. (Tornado ball)

  • Boxing Equipment (Manufacturer's warranty)
  • Normal Wear and tear is not covered under warranty.

    • Slam man (BOB) 6 months
    • Body Iron 3 months
    • Everlast 3 months
    • Adidas 3 months

  • Vibration Platform
  • Manufacturer's warranty.

  • Inversion Table
  • 12 months on frame, 30 days on upholstery warranty (return to base).

  • Gravity Boots
  • 12 months on frame, 30 days on rubber padding and locking mechanism (return to base)

  • Trampoline
  • 12 months on frame, 30 days on upholstery warranty (return to base).

  • Boxing Equipment
  • Manufacturer's warranty.

  • Functional Fitness Equipment
  • 12 months warranty (return to base). 30 days warranty on upholstery, fabric and stitching.

  • Power Bands
  • 30 days warranty (return to base). General wear and tear is not covered under warranty.

  • Rag filled bags & Sand bags
  • 90 days warranty (return to base). General wear and tear is not covered under warranty.
    30 days warranty on upholstery, fabric and stitching.

  • Yoga & Aerobics
  • 12 months warranty (return to base). 30 days warranty on upholstery, fabric and stitching. Certain products are covered under manufacturer's warranty (e.g. Infiniti, York, Adidas, RDX, Harbinger etc)

  • Accessories
  • 12 months warranty (return to base). 30 days warranty on upholstery, fabric and stitching. Certain products are covered under manufacturer's warranty (e.g. Infiniti, York, Adidas, RDX, Harbinger etc)

  • Flooring and Mat
  • 12 months warranty (return to base). 30 days warranty on upholstery, fabric and stitching. Certain products are covered under manufacturer's warranty (e.g. Infiniti, York, Adidas, RDX, Harbinger etc)

  • Gym Gloves / Belts
  • 12 months warranty (return to base). 30 days warranty on upholstery, fabric and stitching. Certain products are covered under manufacturer's warranty (e.g. Infiniti, York, Adidas, RDX, Harbinger etc)

  • Bikes, Crosstrainer , Treadmills and Rowers are Manufacturer's warranty.
  • Home use have a rating of 1-2 hours use a day, for personal domestic use only for a maximum of 6 family members

    Light commercial have a rating of 2-3 hours use a day, for small personal training studio only for a maximum of 20 members

    Full commercial have a rating of 9-18 hours use a day, for personal training studio of approximately 200 members

    It is highly recommended to use equipment within guideline only.

  • Everlast
  • Manufacturer's warranty.

  • Apparel Clothing
  • Manufacturer's warranty.

  • Treadmill
  • Manufacturer's warranty.

  • Rowers
  • Manufacturer's warranty.

  • Exercise Bikes
  • Manufacturer's warranty.

  • Elliptical Crosstrainers
  • Manufacturer's warranty.

  • Under Armour Gear
  • Manufacturer's warranty.

    --------------------------------------------------------------------------------------------------------------------------------

    Return Policy

    The warranty is a return to base warranty, meaning that any faulty items must be returned to World Fitness with shipping charges prepaid by you the customer. We cannot accept COD or unpaid deliveries. World Fitness will then return the repaired item(s) to you with return shipping charges prepaid.

    Where an item cannot be repaired, a replacement item will be sent. Approval to return an item under warranty must be granted before an item is returned.

    --------------------------------------------------------------------------------------------------------------------------------

    Change of Mind and Refund

    • If an order is to be cancelled due to change of mind prior despatch(include Pre Order sales), there is a credit card refund surcharge fee. The fee is approximately 2.5% for the value of the order.
    • Please note, once an order is placed, it cannot be cancelled or altered. To provide you with the best possible service, your order will be processed moments after it is placed through our automated warehouse despatch system. This automated system does not allow any changes to the order once processed by customer. Once payment is confirmed, your order will leave our warehouse within 1-3 business days. You will receive an email notification from us when your order leaves the warehouse.
    • ** Please note that Saturday, Sunday and public holidays are not considered as business days.

    --------------------------------------------------------------------------------------------------------------------------------

    This warranty does not cover damage caused by neglect or misuse of the product.

    This includes not using the item within it's recommended limits, or not adhering to the recommended usage guidelines contained within the product user guide. Worldfitness is not responsible in any manner whatsoever for any injury which may occur through the use of any equipment sold on this website or following the instructions and advise herein.

    --------------------------------------------------------------------------------------------------------------------------------

    Free delivery is not applicable for return or replacement of a purchased product.

    Wearable boxing equipment, accessories and apparel (e.g. boxing gloves, protection gears, weight lifting gloves, hand wraps etc) cannot be returned or refunded due to hygiene issues.

    --------------------------------------------------------------------------------------------------------------------------------

    What happens after I have completed payment online successfully?

    After you place an order with us, you'll receive an order confirmation email with the details of your order. If you have any queries regarding your purchase, please contact us at [email protected]

    [email protected]---------------------------------------------------------------

    Can I share my satisfaction or views of the purchased item?

    You may share your opinion and experience of your purchased item with other customers. Review options are available on every product page in the “Review” tab. However, please consider the following guidelines when writing your product review:
    • 1. Refrain from use of profanity, obscenities, offensive language or otherwise objectionable content.
    • 2. Avoid inappropriate comments, including controversial statements, awkward or sensitive subjects, and legal matters.
    • 3. URL or hyperlinks are not permitted.
    • 4. Foreign languages are not permitted. Please write your review in English.
    • 5. Do not post personal information, including phone numbers, email or mailing address, or credit card information.
    • 6. Do not use product reviews to make service or policy complaints. Any negative service experience or disagreement with our service policies should be made direct to Worldfitness. Reviews that do not meet these guidelines may be removed from the Worldfitness website.

    --------------------------------------------------------------------------------------------------------------------------------

    Extended Warranty is available for purchase on selected products (as stated on the selected product page) that...

    • Are purchased new from Worldfitness
    • Include a Manufacturer's Warranty valid in Australia at the time you originally purchase it
    • The Worldfitness Extended Warranty must be purchased at the same time as you purchase your product.

    Extended Warranty terms and conditions:

    • Extended warranty covers cable, pulley, bearings and frame. Extended warranty does not include cosmetics, wear and tear or upholstery.
    • Warranty starts on the day of the purchase.
    • All warranty claims are to be provided with proof of purchase, images and videos or any other information requested by the supplier/manufacturer for verification purposes.
    • This warranty shall be null and void if:
      • All safety, maintenance, and usage guidelines as specified are not followed;
      • The equipment being used for any other purpose other than as intended;
      • If equipment has been subjected to accident, misuse, abuse, improper service, or any modification not authorised by the Company.
      • If equipment has been used above its recommended rating or usage
      • Misused a product in any way that caused the problem

    --------------------------------------------------------------------------------------------------------------------------------

What's New?
Elite Pro Competition Kettlebe
Elite Pro Competition Kettlebell 12kg
Price:$70.00     $49.00
Manufacturers
Reviews
Standard 7 Ft Barbell
Good quality bar and excellent price. Shipped out fast also!...
5 of 5 Stars!
Standard 7 Ft Barbell

ORDER STATUS
*  
*  
*  Mandatory
FOLLOW US